Updating your domain’s DNS (Domain Name System) is a key requirement in setting up your website. Be sure that you are following the steps required for your specific registrar (links below).
1. Log in to your domain registrar (this is where you will update all of your DNS records). If you are unaware of who your domain registrar is, you can do a quick lookup at this website by inputting your website URL.
2. Once you are logged in, find the DNS Manager for your domain. If you are running into any issues locating the DNS Manager, we recommend you contact your domain registrar’s support team, as they will likely be able to help you add the following record as well.
3. In the DNS Manager, change the current record or add a new A Record (be sure to insert only ONE A Record into the DNS Zone File, as multiples will create issues.)
Points to: 220.127.116.11
TTL: 600 or 3600 (depending on what your domain registrar allows)
4. If there are custom nameservers, remove them or park the domain to the default nameservers.
5. Save your changes.
6. Make sure that you have added your domain to the Dashboard settings (select the gear icon in the gray navigation bar, and then click on the subheader labeled Domains). The site will not appear until you’ve added the domain to the dashboard.
Important: DNS changes typically take 24 to 48 hours for the change to fully take place. If you have any email setup on the domain, take note of your current MX records in order to not interrupt your email service.