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  1. iHeartMedia
  2. CRM

CRM

Manage leads and contacts

Getting Started with the CRM

  • Import Contacts Into the CRM
  • Check if a Third-Party Platform Connects to the iHeart Business CRM
  • Manually Add Contacts to the CRM
  • Sync Leads From a 3rd-Party Form Into Your CRM
  • Export CRM Contacts and Leads
  • Bulk-Delete CRM Contacts
See all 7 articles

CRM Page Overviews

  • CRM Contacts
  • Viewing A Contact's Profile
  • CRM History
  • CRM Calendar Overview
  • CRM Organizations
  • CRM Tasks and Task Templates
See all 10 articles

Managing Your CRM

  • Merging CRM Contacts
  • Troubleshoot Third-Party Form Data Not Making it to iHeart Business
  • Creating Custom Filters in the CRM
  • How to Create a CRM List
  • Connecting A CRM List to an Email List
  • Add, Remove, and Manage CRM Users
See all 13 articles

Managing Your Leads Inbox

  • Using the CRM Leads Inbox
  • Set Up Field Mapping for a Dropdown, Checkbox, or Radio Button Form Field
  • Edit Your iHeart Business Form's Field Mapping and Submission Rules from the Leads Inbox
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